The Quilting Bee, Inc. is the region’s largest sewing, embroidery and quilting machine
dealer. We carry Bernina, Janome, baby lock, Pfaff and brother lines of machines. We
also carry the region’s largest selection of fabrics and sewing notions.

View our Job Openings Below!

Position Title: Machine Sales and Installation Associate
Reports To: Machine Department Sales Manager
Direct Reports: None
FLSA Status: Non-exempt
Job Type: Full-time or Part-time

Position Summary
The Quilting Bee, Inc. is the region’s largest sewing machine dealer, and we are continuing to grow. As a
result, we need to expand our Machine Department to meet the needs of our growing customer base. You
will have the opportunity to learn from and work with a team of knowledgeable Machine Sales Associates
and one of the region’s premier Sales Managers with over 15 years of experience.
The Machine Sales and Installation Associate is responsible for selling sewing machines, delivering and
setting up machines and sewing tables, and installing quilting and embroidery machines off-site.

Essential Duties and Responsibilities
General Skill Requirements
 Valid driver’s license.
 Reliable mode of transportation.
 Ability to interpret illustrated parts diagrams of machines.
 Ability to interpret wiring diagrams and schematics of machines and tables.
 Ability to read and interpret technical manuals.
 Ability to disassemble and reassemble complex components.
 Ability to communicate to and/or educate staff and customers on proper machine use and
maintenance.
 Ability to lift at least 100 lbs and to bend and stoop while working on equipment.

Specific Tasks
 Sell all machine department products.
o Maintain a basic understanding of product lines and be prepared to demonstrate the use of
all current machines.
o Understand sales pricing and available financing options.
o Perform regular follow-up with customers on leads list.
 Assist with Department merchandising to promote sales.
o Restock inventory and communicate ordering needs to Machine Department Sales
Manager.
o Maintain the Department for cleanliness.
o Assist with intake and stocking of new machine inventory.
 Understand the store’s sales goals and work to achieve them.
 Maintain classroom machines for cleanliness and readiness of use.
 Provide input on store policies affecting the Department.
 Any other tasks deemed necessary by the Store Manager or Machine Department Sales Manager.
 Follow all manufacturers’ mandated protocols.

 Comply with OSHA Safety and Health rules.
 Promote and sell additional products and/or services.
 Operate a walk-behind forklift.
 Assemble and troubleshoot sewing tables and frames.
 Drive delivery van.
 Communicate information to coworkers and customers in a clear, timely, and professional
manner.

Customer Service
This position will deliver and set up products to customers in the field and sell machine products on site.
The Associate is expected to represent the Quilting Bee in a professional and positive manner. The
Associate must provide customer service that exceeds customer expectations.
 Provide superior customer service to ALL customers of The Quilting Bee.
o Greet customers as they enter the store and offer assistance.
o Recommend and help with selection of purchases including fabric, pattern/books, thread,
and notions.
o Complete transactions including sales, returns, class registrations, and repair intake in
POSIM (Point of Sale system).
o Stay knowledgeable on store inventory including location and use of products.

Qualifications/Requirements
 Must obtain brand-specific training (provided).
 Must have a high level of interpersonal skills with ability to handle sensitive and confidential
information appropriately.
 Must have strong written and oral communication skills to tactfully and professionally interact
with individuals at all levels of the organization and outside the organization.
 Must be able to build positive work environments and relationships through enthusiasm,
sociability, supportiveness, insight, cooperation, and assertiveness.
 Must demonstrate the ability to build trust and respect in order to motivate and inspire high
performance from others.
 Must be able to think on their feet and quickly synthesize information using common sense and
reasoning to analyze and resolve issues while including appropriate people in decision making
process.
 Must be able to work independently as well as productively in a team setting.
 Must have the ability to multitask, prioritize, and adapt to unforeseen priority changes. Must
demonstrate self-reliance, stamina, and drive.

 Must have high levels of objectivity and emotional consistency with the ability to remain level-
headed.

 Must strive to continuously build knowledge and leadership skills with an open mind to
constructive feedback.
 Must have availability to work a flexible schedule including weekends and evenings.
 Must be able to travel frequently.

Physical Demands
 This is a laborious position in which the employee is regularly required to have frequent quick
movement including constant standing and walking. The position involves other regular
movement including, but not limited to, bending, reaching, lifting and carrying.

Work Environment
 The employee is required to work in an environment that is fast-paced, busy and has moderate to
high noise levels.

Job Overview

• We are looking for floor staff who are excited and passionate about working in a fabric store! The position includes but is not limited to greeting and assisting customers, helping customers carry fabric and sewing machines, cutting fabric, ringing up orders, and other retail duties. Want more info? Call, come in, or apply!

Qualifications

• Passion for sewing and quilting
• Sewing knowledge helpful but not required
• Team Player
• Friendly People Person
• Customer Service is a must

Job Type

• 20-40 hours a week
• Able to lift 30lbs
• Able to stand all day
• Must be able to work evenings and Saturdays

Education

• High School equivalent preferred

Compensation

• Hourly Wage starts at $17/hour. All employees also participate in our profit pool.
• Available Supplemental Health Insurance

Interested? Email Resumes(Cover Letter Optional but Encouraged) to manager@quiltingbeespokane.com or drop off at the store.

Interested? Send a resume & cover letter (optional) to scot@quiltingbeespokane.com